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Channel Systems Engineer 2 - Caribbean/Central America

Guatemala City, Guatemala🌐 Remote💼 Full-time🗓 2026-01-26 → 2026-07-31

Core

Provide leadership, technical expertise, and guidance to channel partners to support the sales, implementation, and success of Palo Alto Networks cybersecurity solutions in the Caribbean/Central America region.

Role type

Senior Channel Systems Engineer (Pre-sales & Partner Enablement)

Builds

Channel partner growth, technical solution adoption, and regional sales pipeline expansion for cybersecurity products.

Domain

Cybersecurity, Network Security, SaaS, Channel Sales

Deliverable

client delivery

Required skills

Channel partner management, pre-sales technical support, solution architecture design, technical training delivery, stakeholder influence, complex sales navigation, product implementation support, industry trend analysis, documentation development, cross-functional collaboration

Preferred skills

SaaS sales experience, cybersecurity solution architecture, multi-product solution selling, product feedback integration

Technologies

Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint, SASE

Responsibilities

Serve as primary technical leader for assigned channel partners; Develop strategic business plans with focus partners; Deliver technical pre-sales support including demos and solution design; Plan and execute technical training sessions for partners; Provide post-sales technical support and act as liaison with internal support teams; Collaborate with product teams to incorporate partner feedback; Maintain records of partner interactions and sales pipeline.

Seniority

Senior, hands-on IC with leadership responsibilities

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