CareerPlan

Channel Systems Engineer 2 - Caribbean/Central America

Guatemala City, GuatemalaRemoteFull-time2026-01-26 → 2026-11-12
RemoteNo visa sponsorship

Core

Provide leadership, technical expertise, and guidance to channel partners in the Caribbean/Central America region to support sales, implementation, and post-sales success of Palo Alto Networks cybersecurity solutions.

Role type

Senior Channel Systems Engineer (Regional)

Builds

Channel partner enablement, technical training, and solution architecture for regional partners

Domain

Cybersecurity / Channel Sales / Networking

Deliverable

client delivery

Required skills

Channel partner management, pre-sales technical support, solution architecture design, technical training delivery, stakeholder influence, complex sales processes, product implementation and troubleshooting, business plan development, industry trend analysis

Preferred skills

SaaS sales experience, cybersecurity solution architecture, cross-functional collaboration, strategic partnership growth

Technologies

Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint, SASE

Responsibilities

Serve as primary technical leader for assigned regional channel partners; Develop comprehensive business plans with focus partners; Provide pre-sales support including presentations, demos, and solution architecture; Plan and drive technical training sessions for partners; Support partners with technical issues during and after implementation; Collaborate with product teams to provide feedback on improvements; Maintain detailed records of partner interactions and sales pipeline.

Seniority

Senior, hands-on IC with regional leadership