Manager IT Production Operations
Core
Lead enterprise 24/7 production operations ensuring stability, reliability, and controlled execution of business-critical systems, data flows, and infrastructure.
Role type
Manager, IT Production Operations
Builds
Enterprise workload automation, real-time system monitoring, managed file transfer services, and Data Centre operations
Domain
Financial Services / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational leadership, Real-time decision-making, Analytical mindset, Cross-team collaboration, Incident response, Change management, Data Centre oversight, Workload automation, MFT platform management, Batch processing
Preferred skills
None stated
Technologies
Control-M, Control-M MFT, GoAnywhere MFT
Responsibilities
Lead and manage a 24/7 production operations team; Ensure continuous monitoring of infrastructure, applications, data pipelines, and file transfer processes; Act as operational domain lead during production incidents; Coordinate production readiness for releases impacting applications, infrastructure, MFT, or Data Centre; Provide operational oversight of enterprise Data Centre environments; Drive continuous improvement initiatives across operations, MFT, and Data Centre processes
Seniority
Manager, hands-on leadership
