Team Lead Exploitation / Production IT (H/F)
Core
Operational Team Lead managing a squad of 3-4 IT staff while maintaining hands-on technical involvement in production exploitation.
Role type
Senior IC Team Lead (Production IT / Exploitation)
Builds
Production infrastructure stability, incident resolution, and operational continuity for client services
Domain
IT Operations / Production Support / Infrastructure Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ITIL processes, incident management, backlog prioritization, KPI definition, change management, root cause analysis, team mentoring, production deployment, performance optimization
Preferred skills
Jira, Confluence, EasyVista, stakeholder communication, process improvement, resilience planning
Technologies
Jira, Confluence, EasyVista
Responsibilities
Coordinate daily operations and weekly committees, manage backlogs and prioritize activities, supervise technical operations and incident resolution, define and track production KPIs, mentor team members, ensure service continuity and schedule management, validate internal tools and maintain skills matrix
Seniority
Senior, hands-on IC with management duties
