Team Lead Exploitation / Production IT (H/F)
Core
Team Lead responsible for operational management and hands-on technical execution of a 3-4 person squad, ensuring service quality and infrastructure stability.
Role type
Senior Team Lead (Production IT / Exploitation)
Builds
Production infrastructure and services for clients
Domain
IT Operations / Production Support / Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ITIL processes, incident management, root cause analysis, backlog management, KPI definition, team mentoring, change management, performance optimization, technical documentation, reverse engineering procedures
Preferred skills
EasyVista, Jira, Confluence, stakeholder communication, continuous improvement culture
Technologies
EasyVista, Jira, Confluence
Responsibilities
Coordinate daily operations and weekly committees, supervise technical operations and incident resolution, manage backlogs and prioritize activities, define and track production KPIs, maintain team skill matrix and resilience, perform production deployments and system updates, write and update technical documentation and rollback procedures
Seniority
Senior, hands-on IC with management duties