Imaging Operations Manager
Core
Lead Digital Imaging & Document Processing operations, overseeing document scanning services, team performance, and financial oversight for clients.
Role type
Senior Operations Manager (Document Processing & Imaging)
Builds
Document scanning services and digital imaging solutions
Domain
Records Management & Archiving / Logistics
Deliverable
product features
Required skills
Operational leadership, team management (100+), business planning, financial management, quality assurance, compliance enforcement, process optimization
Preferred skills
Experience in Contact Centre, Logistics, Manufacturing, Financial Services, Healthcare, or Records Management
Technologies
None explicitly stated
Responsibilities
Oversee all department activities and team members; serve as key client contact; set daily priorities and monitor progress; develop service delivery plans; enforce SOPs and investigate non-conformance; monitor KPIs and financial data for profitability
Seniority
Senior, hands-on IC with strategic direction