Office Services Associate
Core
Execute office services tasks including reprographics, mail handling, and document intake to support client operations.
Role type
Office Services Associate
Builds
Reprographics, mail, and intake services for clients
Domain
Business services / Office operations
Deliverable
product features
Required skills
reprographics equipment operation, mail handling, digital reprographics, customer service, telephone etiquette, email etiquette, quality assurance, workflow prioritization, equipment troubleshooting, document handling, deadline management, basic problem-solving
Preferred skills
experience in legal, banking, or large corporate environments, familiarity with back office procedures, ability to handle confidential information, independent decision-making, teamwork, adaptability to fast-paced environments
Technologies
mail equipment, digital reprographics equipment, telephone systems, email systems
Responsibilities
Utilize logs for office services work, fill out job tickets, perform reprographics and mail functions, run jobs in proper order, communicate with supervisors or clients on job issues, meet contracted deadlines, troubleshoot basic equipment problems, load machines with paper and toner, answer telephone and emails, interact with clients, perform quality assurance on work, adhere to company and client policies, use equipment cost-efficiently
Seniority
Entry-level, individual contributor