Partner Success Manager - IDWatchdog
Core
Manage and grow a dedicated book of strategic partners in enterprise voluntary benefits and B2B2C frameworks, acting as a trusted advisor to drive product sales and adoption.
Role type
Senior Partner Success Manager (Channel Sales & Account Management)
Builds
Enterprise voluntary benefits and identity protection products for end consumers via partner channels
Domain
Identity theft protection, cybersecurity, and consumer-facing SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Channel ecosystem management (affiliate, reseller, referral), Joint Business Plan development, ACV maximization, pipeline growth, QBR facilitation, sales playbook creation, executive alignment, forecasting, CRM management
Preferred skills
Identity theft protection experience, cybersecurity domain knowledge, B2B2C model expertise, product demo delivery, cross-sell/upsell strategy
Technologies
Salesforce, HubSpot
Responsibilities
Own operational readiness for major accounts and new enterprise partnerships; manage complex commercial conversations and joint go-to-market strategies; collaborate on expansion roadmaps to cross-sell and upsell; lead Joint Steering Committees and Quarterly Business Reviews; develop and evolve channel-specific sales playbooks and GTM toolkits; identify and facilitate multi-tiered relationships between company executives and partner C-suites
Seniority
Senior, hands-on IC