Sales Operations Manager
Core
Drive sales effectiveness, improve customer experience, and enable profitable growth by managing sales operations processes, data, and analytics for retail customers.
Role type
Manager-level individual contributor sales operations manager
Builds
Scalable sales documentation, standard operating procedures, digital tools, dashboards, and analytics
Domain
Retail / Consumer Products / Supply Chain
Deliverable
dashboards & analysis
Required skills
Sales operations process management, Master data management, Advanced Excel, Business intelligence, Cross-functional collaboration, Strategic account execution, Performance tracking, Process improvement (via careerplan.io/jobs/E3-001-05-07A-sales-operations-manager-at-keter-north-america)
Preferred skills
SAP, Customer portals, Reporting tools
Responsibilities
Own and improve sales operations processes including order management and pricing support; Maintain business-critical master data for reporting and fulfillment; Build and enhance digital tools and analytics for operational visibility; Partner with Sales, Finance, and Supply Chain on campaign execution; Develop customer scorecards and performance reviews; Manage customer contracts and pricing agreements; Train and coach sales partners on operations processes.
Seniority
Manager, individual contributor with potential for people leadership