Partner Customer Success Manager
Core
Own a key strategic customer relationship, acting as a trusted partner to drive adoption and value from Kaltura's video platform.
Role type
Senior Partner Customer Success Manager
Builds
Customer success outcomes, product adoption, and strategic initiatives for enterprise clients
Domain
SaaS / Video Technology
Required skills
Strategic account management, stakeholder engagement, product expertise, project execution, data analysis, cross-functional collaboration
Preferred skills
Experience with Fortune 100 technology companies, AI solution deployment, cloud ecosystem experience
Technologies
Kaltura video platform, cloud ecosystems
Responsibilities
Develop deep understanding of customer business and goals, proactively identify needs and risks, scope and drive customer initiatives, collaborate with internal teams to remove blockers, analyze product usage data, lead strategic communications and business reviews, manage project execution from planning to delivery
Seniority
Senior, hands-on IC
