Sales Operations Manager
Core
Manages the full order management cycle (quotes, orders, invoices, shipping) and serves as the operational focal point between sales, product development, finance, and customer support.
Role type
Sales Operations Manager
Builds
Order management processes, MIS user guides, sales reports, and AI-driven sales solutions (via careerplan.io/jobs/C3-00F-5D-171-sales-operations-manager)
Domain
High-tech manufacturing / Sales Operations
Required skills
Order management, CRM/ERP/BI systems, Sales forecasting, MIS process design, AI tool adoption, Data analysis, License renewal management, Distributor agreement management, Team training, Financial compliance (SOX)
Preferred skills
Advanced Excel, Additional languages, AI solution scaling
Responsibilities
Manage the full order management cycle from quotes to shipping; Establish and enforce license renewal processes; Create and maintain MIS user guides and sales operation processes; Generate sales reports and conduct weekly forecast calls; Solve MIS user problems and train new employees on systems; Act as a focal point for Sales Coordinators and Sales Directors; Maintain customer price lists and manage distributor agreement renewals; Serve as finance contact for SOX issues; Prepare procurement forecasts; Conduct team meetings.
Seniority
Mid-level, hands-on IC