Order Management Specialist
Core
Manage the quote-to-cash workflow, ensuring accurate order processing, subscription setup, invoicing coordination, and deal validation for a SaaS platform.
Role type
Order Management Specialist (SaaS)
Builds
Production order records, subscription configurations, and deal closure documentation for enterprise customers.
Domain
SaaS / Enterprise Software / Quote-to-Cash
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Order management, Deal Desk operations, Salesforce administration, SaaS business models, Revenue recognition basics, Contract review, Purchase order processing, Subscription lifecycle management, Process improvement, Reporting generation
Preferred skills
Quote-to-Cash (QTC) process expertise, SOX compliance knowledge, BI/reporting tools proficiency
Responsibilities
Review and process orders via Salesforce for accurate configuration and pricing; Oversee deal close processes and maintain critical documentation; Coordinate renewals, upgrades, and amendments with stakeholders; Support sales teams with quote validation and contract review; Identify opportunities to streamline order workflows; Generate reports on order accuracy and subscription trends.
Seniority
Mid-level, hands-on IC
