Order Management Analyst
Core
Own the operational backbone connecting sales contracts to billing, managing the path from signature to booking, and driving usage tracking and reporting for AI agents.
Role type
Order Management Analyst (B2B SaaS)
Builds
Accurate bookings, usage reports, and billing cycles for customer-facing AI agents
Domain
B2B SaaS, AI Agents, Revenue Operations
Required skills
Deal desk operations, Order management, Billing operations, CRM proficiency, Contract analysis, Process automation
Preferred skills
Usage-based billing, Contract Lifecycle Management, SQL, Sales compensation modeling (via careerplan.io/jobs/49049bf3-c1bb-4109-ab10-b222f3057225-order-management-analyst-at-sierra)
Responsibilities
Build and verify quotes across the customer lifecycle, run monthly consumption reporting and billing cycles, draft and execute order forms, automate repetitive processes in the order management lifecycle, partner with Sales/Finance/Legal to execute deals, serve as owner for usage questions from customers and internal teams
Seniority
Mid-level, hands-on IC