National Sales Head
Core
Lead and develop a national sales team to drive market expansion and penetration for a credit provider serving under-served customers in emerging markets.
Role type
Senior National Sales Head
Builds
National sales strategy, sales force, and distribution network for point-of-sale financing and card offerings
Domain
Financial services / Emerging markets / Credit provision
Required skills
Strategic planning, team leadership, sales execution, market expansion, financial forecasting, cross-functional collaboration, operational governance, stakeholder management, data analysis, negotiation
Preferred skills
Experience in mobile, consumer electronics, or financial products sectors
Technologies
Machine learning, data science, anti-fraud AI
Responsibilities
Lead and develop Territory/Regional Sales Managers and Sales Representatives team, setting clear strategic plans and goals that deliver against sales objectives and budgets. Responsible for the relationship of promoter agencies and the management of promoter sales force across all channels. Design and execute a scalable national sales strategy that grows with the business — targeting at least 10% growth QoQ — and continuously refine processes as the business expands into new areas. Drive sales execution in close coordination with KAMs and other PayJoy teams to consistently achieve monthly, quarterly, and annual targets. Identify opportunities for market expansion and increased PayJoy market penetration. Build and scale a high-performing team by recruiting, hiring, and onboarding top talent, while mentoring and coaching reps to lift performance and reduce turnover. Provide strategic direction and performance oversight to SM/RSMs — holding them accountable for regional performance through reviews, one-on-ones, and reward and recognition initiatives. Cultivate a culture of achievement, collaboration, and accountability that motivates the team to consistently hit or exceed quota. Own the KPIs that measure sales effectiveness — lead generation, conversion rates, and ROI — and present clear, data-driven insights to senior management in partnership with the Country Manager. Set financial targets and budgets, and deliver accurate sales forecasts grounded in analysis of historical performance and market trends. Stay ahead of competitor activity and market trends, converting insights into forward-looking strategy and continuous improvement. Build and strengthen strategic relationships with commercial partners, Regional/Area/Operations/VAS Managers, and key retail decision-makers to expand and deepen the distribution network. Collaborate cross-functionally with Marketing, Operations, Finance, Compliance, KAMs, Retail Execution, and Kiosk Teams — supporting product launches, campaigns, training, and fraud/compliance investigations. Coordinate with the Kiosk Team on launch readiness, training, marketing materials, and operational compliance, and forecast and manage marketing material requirements nationally. Serve as the primary escalation point for operational, customer, and sales issues nationally — driving customer satisfaction and partner retention through regular engagement (calls, emails, WhatsApp, and meetings). Own operational governance, including invoice and headcount discrepancy checks (inactive BAs, incorrect store/kiosk assignment, headcount breaches, terminated/PIP BAs, duplicate billing) and implementing corrective action plans for underperforming regions or partners.
