Strategic Account Director - East
Core
Develop strategy to close key strategic logos for Decagon's conversational AI platform, building trusted relationships with CX, Product, and Operations leaders to drive expansion.
Role type
Senior Strategic Account Executive (Enterprise)
Builds
Customized AI agent solutions for enterprise clients across voice, chat, email, and SMS channels
Domain
B2B SaaS / Conversational AI / Customer Experience
Deliverable
client delivery
Required skills
strategic account management, consultative selling, C-suite communication, pipeline forecasting, cross-functional collaboration, business acumen, stakeholder management
Preferred skills
selling AI or customer support/experience software
Technologies
conversational AI platforms, voice/chat/email/SMS channels
Responsibilities
Develop and execute account plans for strategic deals, uncover new expansion opportunities, provide product feedback to influence roadmap, report on pipeline and revenue
Seniority
Senior, hands-on IC