Sr. Manager, Sales Operations - Salesforce - CRO Services
Core
Provide strategic and operational leadership across sales operations, analytics, technology, and demand generation to build scalable systems and improve pipeline visibility and go-to-market execution.
Role type
Senior Manager, Sales Operations & Analytics
Builds
Scalable data models, dashboards, reporting tools, and analytical solutions for sales and marketing teams.
Domain
Healthcare, Life Sciences, Clinical Research, Pharmaceutical
Deliverable
Dashboards & analysis
Required skills
CRM expertise, data modeling, predictive analytics, sales process management, technology strategy, stakeholder communication
Preferred skills
Knowledge graph integration, AI tool implementation, vendor management, healthcare domain knowledge
Technologies
Salesforce, CMS, Marketing Automation Platforms, Claims Data, EHR Data
Responsibilities
Build and maintain scalable data models and dashboards for data-driven decisions; Manage end-to-end sales analytics including data sourcing, cleansing, and modeling; Develop predictive models to forecast performance and optimize sales effectiveness; Oversee sales and marketing processes for lead generation and pipeline tracking; Translate complex analytical findings into actionable recommendations for senior leadership; Serve as subject matter expert for the sales and marketing technology stack.
Seniority
Senior Manager, hands-on leadership