Salesforce CRM Analytics and Sales/Service Architect
Core
Architecting enterprise Salesforce solutions and leading the design of complex CRM Analytics dashboards to transform sales, customer service, and operational reporting processes.
Role type
Senior Salesforce Solutions Architect (CRM Analytics focus)
Builds
Scalable enterprise reporting and analytics solutions, executive dashboards, and data-driven business insights for sales, support, and operations.
Domain
Healthcare technology / Robotic surgery / Enterprise CRM
Deliverable
production ML models | dashboards & analysis
Required skills
Salesforce CRM Analytics / Einstein Analytics, Salesforce Sales Cloud, Salesforce Service Cloud, SAQL & Dataflows, Enterprise data modeling, KPI-driven dashboard design, Data integration and transformation strategies, Agile delivery, Stakeholder communication
Preferred skills
Salesforce Data Cloud, Einstein Discovery, Tableau integration, Snowflake or enterprise data warehouse platforms, Medical device or healthcare industry experience
Technologies
Salesforce CRM Analytics, Einstein Analytics, Sales Cloud, Service Cloud, Data Cloud, Tableau, Snowflake
Responsibilities
Lead architecture, design, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and CRM Analytics; Design scalable enterprise reporting and analytics solutions; Partner with business stakeholders to gather reporting and analytics requirements; Architect and implement complex CRM Analytics dashboards, datasets, lenses, recipes, and dataflows; Design KPI-driven executive dashboards for sales performance, forecasting, and operational efficiency; Develop scalable data integration and transformation strategies across Salesforce and enterprise applications; Mentor developers, analysts, and administrators on analytics and Salesforce best practices.
Seniority
Senior, hands-on IC with leadership responsibilities