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Sales Product Specialist - APAC

Kuala Lumpur, Malaysia💼 Full-time🗓 2025-10-28 → 2026-09-26

Core

Lead growth for Insider One's Support Agent product (AI-driven conversational platform) by driving new business acquisition and expanding adoption within existing accounts.

Role type

Sales Product Specialist (Account Executive & Overlay Specialist)

Builds

AI-driven conversational platform (Support Agent/Chatbot) for marketing and customer engagement teams

Domain

B2B SaaS, Customer Experience (CX), AI, Conversational AI

Deliverable

production ML models | product features

Required skills

SaaS or enterprise sales experience, new business acquisition, expansion selling, product demos, pipeline management, solution selling, negotiation, cross-sell/upsell execution, forecasting, market feedback

Preferred skills

CX, AI, or conversational platforms domain knowledge, regional language proficiency

Technologies

Support Agent, Chatbot, Search, Automation workflows

Responsibilities

Own end-to-end sales cycle for new logo acquisition for Search/Chatbot product, build and manage pipeline through prospecting and outbound, conduct product demos and lead negotiations, partner with Account Directors to identify and close cross-sell/upsell opportunities, collaborate with Solution Consultants on enterprise-wide opportunities, provide market feedback on Chatbot trends and competitive landscape

Seniority

Mid-level, hands-on IC

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