IT Helpdesk Specialist — EMEA & US Support - Student Position
Core
First-line IT support for EMEA and US offices, providing hardware/software troubleshooting, system administration, and A/V support within a follow-the-sun rotation model.
Role type
IT Helpdesk Specialist
Builds
IT support services for global employees
Domain
IT Operations / Global Support
Required skills
Windows troubleshooting, Mac troubleshooting, hardware installation, software configuration, network configuration, Entra ID administration, Intune/Kandji MDM administration, Azure/O365 administration, inventory management, onboarding/offboarding execution
Preferred skills
MCSA/CCNA certification
Technologies
Windows, Mac, Entra ID, Intune, Kandji, Azure, O365, Zoom, Teams
Responsibilities
Troubleshoot hardware and software issues, install and configure hardware/software/networks, manage IT inventory, monitor on-premises systems, maintain A/V conference systems, perform first-line administration of identity and device management tools (via careerplan.io/jobs/93-00B-39-371-it-helpdesk-specialist-emea-us-support-student-position)
Seniority
Entry-level / Student Position
