IT Helpdesk Specialist - Student Position
Core
Provide first-line technical support for hardware, software, and network issues for the Israel office within a follow-the-sun coverage model.
Role type
IT Helpdesk Specialist
Builds
Maintains IT inventory, supports A/V conference systems, and manages onboarding/offboarding processes.
Domain
IT Support / Enterprise Infrastructure
Deliverable
client delivery
Required skills
Windows troubleshooting, Mac troubleshooting, network configuration, Entra ID administration, Intune/Kandji MDM administration, Azure/O365 environment support, hardware installation, inventory management
Preferred skills
MCSA/CCNA certification
Technologies
Windows, Mac, Entra ID, Intune, Kandji, Azure, O365, Zoom, Teams
Responsibilities
Troubleshoot hardware and software issues, install and configure hardware/software/networks, execute onboarding/offboarding, manage IT inventory, monitor on-premises systems, support A/V conference systems, perform first-line administration of identity and device management tools (via careerplan.io/jobs/93-00B-39-370-it-helpdesk-specialist-student-position)
Seniority
Entry-level / Student Position