Account Manager Lead - Corporate
Core
Lead a high-performing Corporate Account Management team to drive renewals, expansion, and cross-sell for a large, fast-moving SaaS book of business while embedding AI agents and automation into workflows.
Role type
Senior IC/Lead Account Manager (Corporate SaaS)
Builds
ElevenAgents (AI voice and chat agents) for enterprise customers
Domain
AI / SaaS / Enterprise Software
Deliverable
product features | dashboards & analysis
Required skills
People leadership, revenue ownership (NRR/GRR), scalable playbook design, AI fluency, post-sales methodologies, strategic operational thinking, data analytics
Preferred skills
Hands-on with Salesforce, Gong, Lemlist, Sigma
Responsibilities
Lead, coach, and develop a high-performing Corporate Account Management team; Drive revenue outcomes through expansions and cross-sells; Design and implement repeatable, scalable playbooks for renewals and adoption; Embed AI agents and automation into AM workflows; Champion AI fluency across the team; Set strategic direction for Corporate segment structure and staffing; Represent the voice of the customer in leadership discussions
Seniority
Senior, hands-on IC with people leadership