Account Manager
Core
Strategic Account Manager leading commercial and strategic relationships for enterprise clients in cybersecurity, driving retention and expansion revenue.
Role type
Senior Account Manager (Enterprise)
Builds
Managed Detection and Response (MDR) services and security solutions
Domain
Cybersecurity / Managed Security Services
Deliverable
client delivery
Required skills
Enterprise account management, cybersecurity concepts, MDR/EDR technologies, commercial acumen, executive presence, negotiation, Salesforce
Preferred skills
Experience with complex sales cycles, stakeholder mapping, risk mitigation strategies
Technologies
MDR, EDR, Salesforce
Responsibilities
Own full customer relationship and commercial trajectory for enterprise accounts, build deep relationships with CISOs and C-suite stakeholders, execute upsell and cross-sell opportunities, orchestrate cross-functional execution with Product and Solution Architecture, lead the renewal cycle and contract negotiation, develop sophisticated account plans and growth roadmaps, deliver executive-grade business reviews on ROI and strategic alignment, forecast pipeline and maintain CRM data accuracy.
