Key Account Manager
Core
Manage a portfolio of key enterprise and government customer accounts for a technology solutions provider, focusing on relationship management, account growth, and delivering exceptional customer experiences.
Role type
Key Account Manager
Builds
Enterprise and government customer partnerships
Domain
Technology solutions, IT hardware, enterprise software
Deliverable
client delivery
Required skills
relationship management, stakeholder management, sales cycle management, proposal and tender preparation, CRM management, account growth strategies
Preferred skills
knowledge of leading technology vendors, understanding of IT infrastructure and managed services
Responsibilities
Develop and maintain strong relationships with key customer stakeholders, deliver responsive customer service, identify new opportunities within existing accounts, prepare quotations and proposals, manage sales opportunities from qualification to close, maintain accurate CRM records, collaborate with internal teams, build broader networks across customer organisations
Seniority
Mid-level, hands-on IC