Account Manager, Enterprise
Core
Managing and growing relationships with existing enterprise customers to maximize retention and incremental revenue.
Role type
Enterprise Account Manager (SaaS)
Builds
Customer retention and revenue growth for content marketing and customer data solutions
Domain
Digital Experience Software / SaaS
Deliverable
client delivery
Required skills
full-cycle software sales, enterprise account management, quota achievement, strategic account planning, cross-functional collaboration, competitive landscape analysis
Preferred skills
selling Content Management/CX/Commerce/DAM, presenting to executive stakeholders
Technologies
Sitecore platform, Content Management, Customer Experience, Commerce, Digital Asset Management (DAM)
Responsibilities
Act as primary contact for designated accounts, identify upselling/cross-selling opportunities, develop strategic account plans, collaborate with internal teams and partners, stay updated on industry trends
Seniority
Individual Contributor, mid-to-senior level