Director, Install Base Sales
Core
Lead a team of Account Executives to grow and retain UKG Ready's existing SMB customer base through renewals, cross-sell, and upsell.
Role type
Senior sales leadership (Director)
Builds
Recurring revenue and customer retention for UKG Ready workforce management platform
Domain
SaaS, HCM, Payroll, Workforce Management
Required skills
Sales leadership, team coaching, account planning, SaaS sales, renewals, cross-sell, upsell, SMB market knowledge, forecasting, stakeholder management
Preferred skills
HCM/payroll industry experience, customer success partnership, data-driven decision making
Technologies
UKG Ready, CRM, Sales forecasting tools
Responsibilities
Lead and coach six Account Executives; set install-base strategy and territory plans; drive growth via renewals and expansion; build account planning discipline; manage renewal and expansion pipeline; partner with Customer Success and internal teams; represent customer voice internally; establish performance expectations and operating rhythms.
Seniority
Director, hands-on leadership