Managing Partner, Strategic Customer Team, (Principal)
Core
Maximizing long-term value, growth, and strategic impact of a portfolio of UKG's most important customer relationships by partnering with customers to accelerate business outcomes and strengthen executive alignment.
Role type
Principal-level strategic account partner (Managing Partner)
Builds
Multi-year transformation partnerships and scalable engagement models for enterprise clients
Domain
Enterprise SaaS (Workforce Management) + Strategic Account Management
Required skills
Executive relationship management, multi-year account strategy, cross-functional orchestration, value realization, strategic risk mitigation, C-suite engagement, business outcome definition, governance framework establishment
Preferred skills
Enterprise SaaS experience, transformation agenda leadership, executive sponsorship alignment
Technologies
UKG Workforce Operating Platform
Responsibilities
Lead long-term strategy for a portfolio of strategic customer relationships; Develop and execute multi-year account strategies aligning customer priorities with UKG capabilities; Partner with C-suite executives to define measurable business outcomes and success criteria; Mobilize cross-functional teams (Sales, Product, Services, Leadership) to execute strategic priorities; Establish governance frameworks and executive operating rhythms to drive accountability; Identify opportunities to expand UKG's strategic footprint through new capabilities and transformation initiatives.
Seniority
Principal, hands-on IC with strategic mentorship
