Sales Engineer III
Core
Pre-sales technical support and solution delivery for AI-powered customer experience platform, focusing on resolving customer problems via voice and digital channels.
Role type
Senior Sales Engineer (Pre-Sales)
Builds
Product demonstrations, proof of concepts (POCs), and technical solutions for enterprise customers
Domain
AI, Customer Experience, Unified Communications
Deliverable
product features
Required skills
Solution architecture, product demonstration, system configuration, user training, troubleshooting, technical curiosity, scripting (JavaScript/Python), stakeholder management
Preferred skills
Experience with network environment testing tools
Technologies
Dialpad platform, JavaScript, Python
Responsibilities
Own product demonstrations and deliver high-touch proof of concepts, partner with the Sales team throughout the sales process, learn technical tools for testing network environments, complete Sales Engineering Demo Certification, gather success criteria and present solutions to non-technical customers
Seniority
Mid-Senior, hands-on IC