Solutions Engineer
Core
Pre-sales Solutions Engineer building Synthesia's pre-sales function in North America, partnering with Account Executives to run discovery, deliver demos, scope POCs, and design technical solutions for enterprise AI video platform deals.
Role type
Senior IC Solutions Engineer (Pre-sales)
Builds
Pre-sales demos, POCs, and technical solution designs for enterprise customers
Domain
SaaS / AI Video / Enterprise Learning
Deliverable
product features
Required skills
Pre-sales/Solutions Engineering experience, Demo methodology (Tell-Show-Tell), MEDDPICC, Command of the Message, Technical solution design, API/SDK integration knowledge, Security/Compliance knowledge, Customer relationship building
Preferred skills
Account Executive experience, Video AI experience
Technologies
Synthesia Platform, APIs, SDKs, LMS, HCM, Content Systems
Responsibilities
Co-plan discovery calls with AEs, Design and execute repeatable demo methodologies, Identify technical objections and integration questions, Contribute technical fit assessment to deal strategy, Enable technical champions within customer organizations, Provide technical guidance on platform capabilities and integrations
Seniority
Mid-Senior, hands-on IC
