Solutions Engineer

San FranciscoFull-time2026-10-22 → 2026-10-23

Core

Bridge enterprise customers, Sales, and Product by providing hands-on technical guidance for complex voice AI pilots and production deployments.

Role type

Senior Solutions Engineer (Voice AI)

Builds

Voice agent prototypes, reusable demos, reference architectures, and documentation for enterprise CX use cases

Domain

Voice AI, Telephony, LLM-based applications

Deliverable

production ML models

Required skills

REST APIs, webhooks, Python, JavaScript, telephony systems, contact center platforms, LLM applications

Preferred skills

Startup founding experience, calmness under pressure during live demos

Technologies

Python, JavaScript, REST APIs, webhooks

Responsibilities

Lead technical discovery and scope integrations with telephony/CRM/backend systems; prototype voice agent solutions alongside Account Executives; own technical side of strategic enterprise sales cycles from demo to production handoff; build reusable demos and reference architectures; bring customer feedback to Product and Engineering

Seniority

Senior, hands-on IC

About Vapi

Vapi is scaling fast, and the CEO's time is the company's scarcest resource. We're hiring a Chief of Staff to be a true force multiplier: someone who can take an ambiguous, high-stakes problem, run it to ground, and either solve it directly or stand up the team and process to solve it. This is not a scheduling or note-taking role. It's a role for a builder who wants to operate at the center of the company, touch every function, and grow into a broad operating leader. If you've founded something, been a founding employee, or thrived in the chaos of an early-stage company, you'll feel at home he