Mid-Market Account Manager
Core
Manage a book of 80-100 mid-market accounts, driving renewals and expansion through ZoomInfo's GTM One unified platform.
Role type
Mid-market Account Manager (SaaS)
Builds
GTM One unified platform (data licensing, workflow credits, advanced intelligence)
Domain
B2B SaaS / Data Intelligence
Deliverable
production ML models
Required skills
SaaS renewal management, mid-market account management, cross-sell/upsell strategy, product demonstrations, account health monitoring, migration strategy execution
Preferred skills
Salesforce expertise, C-suite communication
Technologies
GTM One, Salesforce
Responsibilities
Secure timely renewals and guide clients through GTM One migrations; Drive off-cycle upsells and cross-sells ($20K-$50K+ ACV); Showcase platform ROI using adoption frameworks; Execute tier-specific migration strategies with RevOps; Conduct high-impact online product demonstrations; Monitor account engagement metrics and identify churn risks
Seniority
Mid-level, hands-on IC