Renewals Associate
Core
Drive renewals, negotiate contracts, and identify upsell/cross-sell opportunities to maximize customer growth and retention for an Enterprise SaaS platform.
Role type
Senior IC Post-Sales / Renewals Associate
Builds
Foundational processes and playbooks for the renewals function
Domain
Enterprise SaaS / Collaboration Technology
Required skills
quota-carrying sales experience, contract negotiation, stakeholder management, strategic business growth, process creation, SaaS domain knowledge
Preferred skills
experience with Enterprise SaaS applications, thriving in rapid change environments
Technologies
Airtable platform
Responsibilities
Own and lead the renewals process in collaboration with the account team, build foundational processes and playbooks for the new role, engage with key decision-makers to identify requirements and roadblocks, maintain and report a rolling 90-day forecast of renewals, negotiate and execute renewal contracts, discover and identify upsell/cross-sell opportunities, develop playbook for renewal engagement maximizing revenue retention
Seniority
Mid-level, quota-carrying IC