Renewals Manager EMEA
Core
Manage assigned customer renewal portfolios, track key dates, and drive on-time closure while identifying expansion opportunities.
Role type
Associate Renewals Manager (tactical IC)
Builds
Recurring revenue and customer retention for GitLab's DevSecOps platform
Domain
SaaS / DevSecOps
Required skills
CRM management, contract analysis, consultative selling, risk mitigation, cross-functional collaboration, forecasting, process adherence
Preferred skills
Upsell/cross-sell execution, multi-year deal handling, non-standard terms negotiation
Technologies
GitLab platform, CRM systems
Responsibilities
Track renewal dates and drive closure, conduct consultative conversations to identify usage and expansion, prepare quotes and documentation, analyze usage trends and contract terms, collaborate with Sales/CS/Finance, maintain accurate CRM records
Seniority
Junior, tactical execution