Senior Manager, Public Sector Renewals
Core
Lead a predictable, customer-centered renewal business for complex Federal, State, Local, and Education accounts, driving retention, expansion, and forecast accuracy.
Role type
Senior Manager, Public Sector Renewals
Builds
Durable renewals and recurring revenue for public sector customers
Domain
Public Sector (Federal, State, Local, Education) / SaaS Renewals
Required skills
Leading renewal managers, building operating models, forecasting accuracy, subscription economics, churn/contraction mitigation, executive engagement, multi-stakeholder procurement, Salesforce proficiency, US Public Sector market knowledge
Preferred skills
Government procurement cycles, contracting vehicles, compliance requirements, channel/reseller motions, complex licensing structures
Responsibilities
Lead and coach Renewal Managers to build a high-accountability culture; Own the PubSec renewal operating rhythm and improve forecast accuracy; Run weekly forecast processes; Maintain forward-looking views of renewal risks; Lead Public Sector risk reviews and cross-functional action plans; Improve renewal playbooks, data quality, and automation; Own workforce planning and leadership development for the team
Seniority
Senior, hands-on IC with leadership responsibilities