Account Manager - Public Sector
Core
Managing a portfolio of public sector customers to drive retention, growth, and long-term value creation while acting as a connector between customers and multiple business units.
Role type
Account Manager (Public Sector)
Builds
Integrated data, analytics, decisioning, platform, and fraud service solutions for public sector clients.
Domain
Public Sector / Data & Technology
Deliverable
client delivery
Required skills
Account ownership and portfolio management, public sector procurement navigation, stakeholder management, revenue forecasting and pipeline management, cross-functional collaboration, contract and renewal management, upsell and cross-sell strategy.
Preferred skills
Experience selling data, software, or platform solutions, experience with identify and fraud solutions.
Technologies
CRM systems, G-Cloud framework, data analytics platforms, decisioning engines, fraud detection platforms.
Responsibilities
Own and manage a defined portfolio of public sector accounts as the primary commercial point of contact; Build strong, trusted relationships with customer stakeholders to ensure high satisfaction and contract retention; Develop and execute account plans focused on incremental growth including upsell and cross-sell opportunities; Work closely with business units to shape integrated propositions for public sector customers; Navigate public sector procurement routes including buying frameworks like G-Cloud; Deliver against revenue, retention, and growth targets for the account portfolio.
Seniority
Individual Contributor, mid-to-senior level
