Account Manager, TMT

Remote - United StatesRemoteFull-time$100k2026-10-05 → 2026-11-11

Remote · from United States

Core

Retain and grow enterprise SaaS customers in the TMT sector by managing relationships, driving product adoption, and identifying expansion opportunities.

Role type

Senior Account Manager (SaaS)

Builds

Enterprise market intelligence platform for TMT clients

Domain

SaaS / Market Intelligence / Tech, Media & Telecom

Required skills

Account management, retention strategy, revenue growth, stakeholder management, business acumen, SaaS best practices, forecasting, cross-functional collaboration

Preferred skills

TMT industry knowledge, Fortune 1000 client experience, consultative selling

Technologies

AlphaSense platform

Responsibilities

Maximize retention rate across the book of business, drive adoption of solutions into other business units, identify revenue at risk to prevent churn, forecast retention rates, collaborate with Account Executives to identify growth opportunities, hold Business Reviews with key stakeholders, conduct proactive outreach and floor walks within client organizations, gather product feedback and value stories for internal teams

Seniority

Mid-Senior, hands-on IC

About AlphaSense

AlphaSense is maturing its security risk management program and needs a Senior Risk Analyst to be a core builder and operator of that function. You will design, implement, and mature a risk framework that spans information security, AI, and operational risk—building toward a program that is quantitative-leaning, connected to live data sources, and actionable at every altitude from service owner to executive leadership. You will establish risk identification and scoring methodologies, own the enterprise risk register, and produce risk intelligence that drives real decisions. You will also suppo