Enterprise Account Manager
Core
Represent merchants to maximize value from Riskified's fraud protection platform, managing needs and driving profitability for Fortune 500 and startup clients.
Role type
Senior Enterprise Account Manager (B2B SaaS)
Builds
Riskified's AI-powered fraud and risk intelligence platform
Domain
FinTech / Ecommerce
Deliverable
client delivery
Required skills
enterprise account management, strategic analysis, data interpretation, complex data presentation, international client relations, upsell strategy
Preferred skills
eCommerce background, FinTech experience, fast-growth B2B SaaS experience
Technologies
Riskified platform
Responsibilities
Serve as primary point of contact for key merchants, build and monitor client KPIs, conduct analysis to identify upsell opportunities, plan long-term expansion, optimize customer experience, assist new customers onboarding
Seniority
Senior, hands-on IC