Senior GTM Success Manager
Core
Drive product adoption, retention, and growth for strategic enterprise accounts by acting as a trusted advisor and translating customer data into business value narratives.
Role type
Senior GTM Success Manager (Strategic Accounts)
Builds
Strategic account plans, business reviews, and adoption strategies for ZoomInfo's Go-To-Market Intelligence Platform.
Domain
SaaS / B2B Data & Intelligence
Required skills
Strategic account management, solutions consulting, data analysis, business case development, risk remediation, stakeholder management, renewal management, use case identification, internal partnership.
Preferred skills
Solutions consulting, sales engineering, business consulting, sales methodologies (MEDDIC, Sandler), complex data storytelling.
Technologies
ZoomInfo Platform, G2-recognized tools, CRM systems, Data analytics tools.
Responsibilities
Develop trusted advisor relationships with executive sponsors; conduct gap analysis to uncover unmet needs; build data-driven business reviews linking usage to ROI; identify and remediate attrition risk; capture and convey customer feedback for product improvement; partner with internal stakeholders to align account activities with customer strategy.
Seniority
Senior, hands-on IC