Junior Expansion Account Executive
Core
Partner with existing SMB customers to identify business challenges and deliver AI-powered customer experience solutions to drive upsell and cross-sell revenue.
Role type
Junior Expansion Account Executive
Builds
Unified, AI-powered customer experience platform
Domain
B2B SaaS / UCaaS / CCaaS
Deliverable
production ML models
Required skills
outbound sales, pipeline management, business acumen, AI tool adoption, CRM proficiency, English fluency
Preferred skills
SaaS/UCaaS/CCaaS sales experience, Salesforce familiarity, qualification frameworks (BANT/MEDDPICC), US customer support experience
Technologies
Salesforce, AI tools (ChatGPT, Copilot)
Responsibilities
Identify and close upsell/cross-sell opportunities, engage customers via calls/email/SMS, lead discovery calls, deliver value-focused demos, manage pipeline and forecasting
Seniority
Junior, early career