Account Manager, Financial Services - Chinese/Mandarin Speaker
Core
Strategic Account Manager for Financial Services clients, focusing on retention, growth, and acting as the main point of contact for Hedge Funds, Asset Managers, and Investment Banks.
Role type
Senior Account Manager (Financial Services)
Builds
Enterprise SaaS market intelligence platform (AlphaSense)
Domain
Financial Services / Market Intelligence / SaaS
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Business proficiency in Chinese/Mandarin and English, relationship management, business acumen, client engagement, revenue forecasting, stakeholder communication
Preferred skills
SaaS client engagement best practices, AI or research-based product exposure, ability to distill complex issues
Technologies
AlphaSense platform
Responsibilities
Maximize retention rate and drive adoption across client business units, identify revenue at risk and forecast retention rates, collaborate with Account Executives to identify growth opportunities, hold Business Reviews with key stakeholders, plan and execute user onboarding and training, serve as physical presence within client offices, acquire value stories and product feedback for internal teams.