Sales Trainer (12 Month Contract)
Core
Design, develop, and deliver comprehensive training programs to equip the Sales Team with skills and knowledge for exceptional customer experiences in the healthtech sector.
Role type
Sales Trainer (Technical Trainer)
Builds
Sales team capabilities and customer experience standards
Domain
Healthtech / Care and Support
Deliverable
product features
Required skills
Instructional design, adult learning methodologies, sales training, contact centre operations, CRM systems, performance evaluation, curriculum development, one-on-one coaching
Preferred skills
Experience in contact centre operations and training within a sales environment
Technologies
CRM systems
Responsibilities
Design and develop training materials and curriculums; Facilitate in-person and virtual training sessions; Define and monitor KPIs for training impact; Provide one-on-one coaching to agents; Maintain knowledge base articles; Generate reports on training effectiveness
Seniority
Mid-level, hands-on IC