Professional Learning Lead, Operations
Core
Manage and motivate a small team of coordinators to oversee daily operations, scheduling, and logistical support for the Professional Learning Group.
Role type
Operations Team Lead
Builds
Scalable operational systems and processes for a global professional learning team
Domain
Education Technology (EdTech)
Deliverable
dashboards & analysis
Required skills
Team management, process optimization, Salesforce, Google Suite, travel logistics, cross-functional collaboration
Preferred skills
Customer support experience, data analysis
Responsibilities
Manage and develop a team of coordinators; Develop and maintain scalable operational systems; Evaluate and identify gaps in existing processes; Maintain oversight of professional development scheduling across seven regions; Work with internal teams to develop Salesforce reports and dashboards; Oversee travel approval processes; Provide logistical support for internal events and meetings
