Operations Specialist - Enablement
Core
Coordinate onboarding and ongoing training for coaches and instructors, manage the shared Senior Coach and Instructor pool, and own enablement initiatives end-to-end to ensure consistent learner outcomes.
Role type
Operations Specialist (Enablement)
Builds
Training programs and operational processes for coaches and instructors
Domain
EdTech / AI & Tech upskilling
Required skills
Operations/Project Management, data analysis, process design, stakeholder management, time allocation, content version control
Preferred skills
Experience in fast-paced tech-enabled environments, passion for data-driven problem solving
Technologies
Dashboards, reporting tools
Responsibilities
Coordinate onboarding and ongoing training for coaches and instructors, manage the shared Senior Coach and Instructor pool, own enablement initiatives end-to-end, provide operational support to the enablement team, maintain enablement content library and communications, report to Senior Managers and Delivery Managers
