Analista Junior de Operaciones
Core
Junior Operations Analyst coordinating logistics and operations for leadership development programs and executive educational experiences.
Role type
Junior IC operations coordinator
Builds
Virtual and hybrid educational cohorts for professionals and executives
Domain
EdTech / Executive Education
Deliverable
product features
Required skills
Virtual conference platform configuration, technical support via WhatsApp/email, agenda coordination for mentors and executives, educational platform administration, attendance and satisfaction tracking, real-time incident resolution, AI tool usage (ChatGPT/Gemini/Claude), Google Workspace/Notion/Slack/Teams, intermediate Excel
Preferred skills
Experience in Executive Education/EdTech/Bootcamps, support for high-level executives, continuous improvement mindset
Technologies
Zoom/Teams/Webex, WhatsApp Business, Google Workspace, Notion, Slack, Teams, ChatGPT, Gemini, Claude, Excel
Responsibilities
Configure virtual meeting rooms, breakout rooms, and permissions; provide continuous technical support to participants; coordinate schedules for mentors and executives; administer educational platforms; track attendance and satisfaction metrics; resolve technical issues in real-time; maintain communication with alumni
Seniority
Junior, hands-on IC
