Renewals Analyst
Core
Manage end-to-end customer renewals, mitigate roadblocks, and drive product adoption and expansion for Veracode's security platform.
Role type
Senior IC Renewals Analyst
Builds
Secure software platform renewals and expansion opportunities
Domain
Cybersecurity / Application Risk Management
Deliverable
client delivery
Required skills
Contract management, stakeholder relationship management, cross-functional collaboration, data analysis, process improvement
Preferred skills
SaaS industry experience, negotiation skills
Technologies
Veracode platform
Responsibilities
Manage customer renewal portfolios from identification to execution, partner with Customer Success and Sales for expansion opportunities, build and maintain relationships with key client stakeholders, review and ensure contract compliance with finance and legal, identify and document upsell opportunities, collect and analyze customer feedback, support automation of renewal processes
