Sales Account Executive I, SB
Core
Small Business Sales Representative responsible for acquiring new logos, converting leads to opportunities, and driving revenue targets for Dialpad's SMB customer base.
Role type
Individual Contributor Sales Representative (SMB)
Builds
Dialpad AI platform for customer experience (voice and digital)
Domain
SaaS / Business Communications (UCaaS/CCaaS)
Deliverable
client delivery
Required skills
SaaS sales experience, lead-to-closed-won conversion, customer onboarding, cross-functional partnership, product research, fluent English communication
Preferred skills
VoIP industry experience, Salesforce proficiency, Outreach usage, G-suite familiarity
Technologies
Dialpad, Salesforce, Outreach, G-suite
Responsibilities
Own new logo acquisition and revenue targets; serve as first point of contact for sales lines, live chat, and marketing leads; guide customers through initial setup and onboarding; partner with Billing, Support, and Marketing teams; stay updated on product changes to benefit customers
Seniority
Mid-level, hands-on IC