Support Engineer - Bangalore (m/f/d)

Bangalore💼 Full-time🗓 2026-09-10 → 2026-10-04

Core

First point of contact for global IT infrastructure requests, ensuring employee productivity through service desk and on-site support. (via careerplan.io/jobs/8603193002-support-engineer-bangalore-mfd-at-flix)

Role type

Support Engineer (IT Infrastructure)

Builds

Reliable IT services for global employees

Domain

Enterprise IT Infrastructure

Deliverable

client delivery

Required skills

IT support, device lifecycle management, Office 365 administration, Atlassian tools administration, Microsoft cloud technologies (Intune, Entra ID, Autopilot), ticketing systems, knowledge-base creation

Preferred skills

Global office support experience, cross-functional collaboration

Responsibilities

Resolve employee IT requests via ticketing system, manage device lifecycle end-to-end, support collaboration tools, maintain knowledge-base articles, collaborate with global colleagues

Seniority

Mid-level, hands-on IC

About Flix

Flix is reshaping how customers get help, moving towards AI-driven resolution across every channel, language, and market. As a Process Intelligence & Automation Engineer(m/f/d), you turn that ambition into running systems: you design and deliver end-to-end automated processes on the Celonis platform that resolve real customer cases without human intervention, for millions of passengers. 