VP, Sales - Account Management
Core
Lead the Enterprise Account Management organization to drive value realization, expansion, renewal quality, and executive customer engagement for innovative global organizations.
Role type
VP, Account Management (Enterprise B2B SaaS)
Builds
Enterprise Account Management organization, strategic account plans, expansion pipelines, and executive customer relationships
Domain
B2B Software / SaaS / Enterprise Search & AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise Account Management leadership, B2B SaaS sales leadership, team building and scaling, executive stakeholder management, strategic account planning, business forecasting, cross-functional partnership
Preferred skills
Leading through rapid growth/organizational transformation, technical curiosity in AI/enterprise search/relevance technologies, data-driven account management strategies, hands-on execution with strategic thinking
Technologies
AI, enterprise search, relevance, commerce, customer experience technologies
Responsibilities
Define and execute strategic vision for Account Management; Lead, coach, and develop a distributed team of Enterprise Account Managers; Build disciplined expansion motion including whitespace identification and pipeline creation; Build trusted executive relationships with key customers; Partner with Sales, Success, Product, and Finance to maximize customer value; Drive forecasting accuracy and operational excellence; Scale the organization by evolving processes and talent models; Engage in strategic customer conversations and support high-impact renewals/expansions
Seniority
Executive (VP), hands-on leadership