Senior Director of Account Management, Financial Services (Strategics)
Core
Lead a team of Account Managers to drive renewals, expansion, and adoption for AlphaSense's largest financial services clients (hedge funds, PE, investment banks) using an AI-driven market intelligence platform.
Role type
Senior Director of Account Management (Strategics)
Builds
Scalable account management operating system and predictable growth for enterprise clients
Domain
Financial Services / AI Market Intelligence
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Team leadership, strategic process design, retention management, revenue forecasting, talent development, cross-functional collaboration, client relationship management, operational rigor, consultative communication
Preferred skills
Experience managing managers, ability to operationalize customer journey, entrepreneurial mindset
Technologies
AI-driven search and market intelligence platforms
Responsibilities
Lead a team of Account Managers to achieve renewal and expansion targets; Drive customer outcomes by increasing renewal rates and reducing churn; Forecast retention and growth through operational rigor; Own hiring and talent management for individual contributors and managers; Collaborate with Sales to drive growth outcomes; Act as a senior voice for the customer aligning with Product and Marketing
Seniority
Senior Director, hands-on IC with people management
