Sales Manager - Contact Centre
Core
Lead and coach a team of 11 phone-based sales consultants to drive sales growth, conversion, and customer upgrades in a rideshare vehicle ownership business.
Role type
Sales Manager (Contact Centre)
Builds
Phone-based sales platform for vehicle ownership and EV fleet transition
Domain
Mobility / Rideshare / Electric Vehicles
Deliverable
product features
Required skills
Sales leadership, team coaching, pipeline management, CRM proficiency, data analysis, multi-channel lead management
Preferred skills
Experience in fast-growing businesses, strategic thinking
Responsibilities
Lead, coach and develop a team of 11 phone-based Sales Consultants; Execute the Global Excellence Sales program; Drive sales growth, lead conversion, call quality and customer upgrades; Manage performance across multiple lead channels; Use sales and pipeline data to inform performance decisions and coach consultants.
Seniority
Mid-Senior, hands-on IC