Senior Manager, Strategic Accounts
Core
Lead relationships with Twilio's largest customers (messaging, voice, platform email, customer data) and manage a team of account executives focused on the Japan market.
Role type
Senior Manager, Strategic Accounts (Sales Leadership)
Builds
Enterprise sales pipelines and revenue for large-scale, global, compliance-heavy clients in Japan.
Domain
Cloud Communications (CPaaS) / Enterprise Sales / Japan Market
Required skills
Enterprise sales leadership, team management, complex sales negotiation, cloud solutions sales (IaaS/PaaS/CPaaS/SaaS), data-driven forecasting, cross-functional partnership, Japanese (professional level), English (business level)
Preferred skills
MBA, APAC language proficiency, executive presence, travel readiness
Technologies
Twilio Platform, CRM systems
Responsibilities
Lead and mentor a high-performing team of account executives in Japan; manage and expand strategic customer accounts in high-growth sectors (tech, logistics, fintech); drive consultative sales cycles with deep discovery; execute account strategy to deliver revenue and margin results; coordinate with cross-functional teams (Product, Legal, Engineering, Security); run disciplined forecasts and present to executive management; hire, retain, and develop diverse talent.
Seniority
Senior Manager, hands-on leadership
