Field Customer Engineer
Core
Pre-sales technical expert executing Proof of Value (POV) engagements to demonstrate the Tanium platform's value against customer business objectives.
Role type
Field Customer Engineer (Pre-sales Technical Expert)
Builds
Reusable POV workflows, use cases, and runbooks to standardize the pre-sales experience.
Domain
Endpoint Management and Security
Required skills
Tanium platform expertise, endpoint management, security use cases, scripting/automation, POV execution, stakeholder management, data-driven problem solving
Preferred skills
Experience as Solution Engineer, TAM, or in a related role
Technologies
Tanium platform, enterprise IT environments
Responsibilities
Execute Proof of Value engagements and define success criteria; Configure and demonstrate platform capabilities; Create and maintain reusable POV workflows and use cases; Partner with account teams and customers to align POVs with business objectives; Identify product gaps and communicate feedback to the product team.
Seniority
Mid-level, hands-on IC